 |
Customer Online Support |
 |
| ManageEngine SupportCenter Plus 7 |
|
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2008-12-03
License: Free
Publisher: ZOHO Corp.
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows, Linux
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
|
Easy to use, easy to install, functional. I was happy to show it to my students as a good example of customer support software.
ManageEngine I was looking for a web based helpdesk ticketing system that would satisfy all the demands of my business and make things easier and organized.... I have found that with ManageEngine!, thanks guys!
ManageEngine SupportCenter Plus I have downloaded and installed the free edition ManageEngine SupportCenter Plus for trail in Windows 2000 Server. When i open the SupportCenter WebClinet menu, it went to http://localhost:8080 and display Page cannot be found. on the same machine, my iis is runnning fine. i could not locate thte Admib guide anyway for user guide. any advise please? Thanks.
| AdventnetManageEngine SupportCenter Plus 7.0 |
|
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
Released: 2008-12-02
License: Free
Publisher: Adventnet Inc
Language: English, ChineseSimplified, Dutch, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish
Platform: Vista, Windows, Linux
Requirements: P III 1Ghz & more, 512 MB RAM, 200 MB Disk Space
Install: Install and Uninstall
|
I like the UI and the logical way it works. It looks very nice and seems to be worth having.
I kinda liked it. It was a little more then I needed. I run a computer repair shop, and just need a record of work done, not a ticketing system that allows others to make tickets and such. The biggest issue for me personaly, was the inability to print. Example: Make a ticket as a customer walks in with his computer, and then print out a receipt/invoice for him to take with... Then printing out an addidional one once work is complete to send with finished computer.
| 123 Live Help Chat Software Linux 5.2 |
|
123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And SkypeIn Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective.
Released: 2010-05-11
License: $299.00
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Linux
Install: Install and Uninstall
|
| Omni Customer Support 1.0 |
|
Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
Released: 2007-11-27
License: $69.00
Publisher: Omni Customer Support
Language: English
Platform: Vista, Windows, Mobile
Requirements: Java 1.4+
Install: Install and Uninstall
|
| 123 Live Help Chat Software Mac 5.2 |
|
123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And SkypeIn Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective.
Released: 2010-05-11
License: $299.00
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: MAC
Install: Install and Uninstall
|
| 123 Live Help Chat Software 5.2 |
|
123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And SkypeIn Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective.
Released: 2010-05-11
License: $299.00
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Windows
Install: Install and Uninstall
|
| 123 Live Help Linux Server Software 4.2 |
|
123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
Released: 2009-05-19
License: Free
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Linux
Install: Install and Uninstall
|
| 123 Live Help Chat Server Software(MAC) 4.1 |
|
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
Released: 2009-03-25
License: $599.00
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Linux, MAC, Mobile
Install: Install and Uninstall
|
| 123 Live Help Chat Server Software 4.2 |
|
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
Released: 2009-05-20
License: Free
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Vista, Windows
Install: Install and Uninstall
|
| 123 Live Help Chat Mac Server Software 4.2 |
|
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
Released: 2009-05-19
License: Free
Publisher: TopCMM Software Corp.
Language: English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish,
Platform: Linux, MAC, Mobile
Install: Install and Uninstall
|
Dear Sir ,I have Dot net application and I need DNN chat support Arabic language and password protected chat room ,I have seen in your web site that a new right to left feather is available Could you tell me if it available as DNN and password protected chat room are available for purchase ?Thanks and regarding ,
|